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img{object-fit:contain;border-radius:6px;width:64px;height:64px}.outbound-controls{color:#864a10;gap:10px;margin-top:7px;font-size:12px;display:flex}.send-status{margin-right:8px}.send-composer textarea:disabled{color:#586574;background:#f5f7f9}@media(max-width:767px){.send-composer{padding:8px 10px;padding-bottom:max(8px,env(safe-area-inset-bottom))}.composer-input{gap:4px}.composer-input textarea{font-size:16px}}.list-footer{justify-content:space-between}.list-footer>span{align-items:center;gap:5px;display:flex}.notification-settings-button{color:#254d42;cursor:pointer;background:0 0;border:0;align-items:center;gap:5px;font-size:12px;display:flex}.attention-filter.has-attention{color:#684b0b;background:#fff4d6;border-color:#d9b967}.attention-filter.has-attention b{color:#fff;background:#8c6215}.offline-banner{z-index:150;color:#684b0b;text-align:center;background:#fff4d6;padding:12px;font-size:14px;position:fixed;top:0;left:0;right:0}.pwa-update{z-index:145;color:#fff;background:#143d35;border-radius:8px;max-width:90vw;padding:10px 16px;position:fixed;bottom:12px;left:50%;transform:translate(-50%)}.pwa-shade{z-index:160;background:#0004;justify-content:center;align-items:center;padding:16px;display:flex;position:fixed;inset:0}.pwa-settings{color:#263c33;background:#fff;border-radius:14px;width:390px;max-width:100%;max-height:90dvh;padding:20px;overflow:auto}.pwa-settings header{justify-content:space-between;align-items:center;display:flex}.pwa-settings h2{font-size:18px}.pwa-settings p{margin:14px 0;font-size:14px;line-height:1.5}.pwa-settings header button{background:0 0;border:0;font-size:24px}.pwa-action{color:#fff;background:#143d35;border:0;border-radius:8px;padding:10px 14px;font-size:14px}.pwa-action:disabled{opacity:.5}.app.offline .conversation-list,.app.offline .chat,.app.offline .context{visibility:hidden}.pwa-install{z-index:145;color:#fff;background:#143d35;border:0;border-radius:8px;max-width:90vw;padding:10px 16px;position:fixed;bottom:52px;left:50%;transform:translate(-50%)}@media(max-width:767px){:root{--dashboard-safe-top:env(safe-area-inset-top,0px);--dashboard-safe-right:env(safe-area-inset-right,0px);--dashboard-safe-bottom:env(safe-area-inset-bottom,0px);--dashboard-safe-left:env(safe-area-inset-left,0px)}.app{padding:var(--dashboard-safe-top) var(--dashboard-safe-right) var(--dashboard-safe-bottom) var(--dashboard-safe-left);background:#fff;position:relative}.app>.context{inset:var(--dashboard-safe-top) var(--dashboard-safe-right) var(--dashboard-safe-bottom) var(--dashboard-safe-left)}.send-composer{padding-bottom:8px}.composer{padding-bottom:14px}.viewer{padding:var(--dashboard-safe-top) var(--dashboard-safe-right) var(--dashboard-safe-bottom) var(--dashboard-safe-left)}.offline-banner{padding-top:calc(12px + var(--dashboard-safe-top))}.pwa-update{bottom:calc(12px + var(--dashboard-safe-bottom))}.pwa-install{bottom:calc(52px + var(--dashboard-safe-bottom))}}.list-controls{display:contents}@media(max-width:767px){.conversations{overscroll-behavior:contain;overflow-y:auto}.brand{flex-shrink:0}.list-controls{z-index:2;background:#fff;flex-shrink:0;display:block;position:sticky;top:0}.list-heading{gap:8px}.list-heading .team-label{min-width:0;margin-left:auto}.mobile-list-actions{flex-shrink:0;align-items:center;gap:2px;display:flex}.mobile-list-actions .logout{margin-left:0}.search-row{position:relative}.search-row .filter-menu{top:calc(100% - 17px);right:18px}.conversation-list{flex:none;overflow:visible}.list-footer{display:none}.app:not(.chat-open){padding-bottom:0}}.composer-input{align-items:flex-end}.composer-input textarea{box-sizing:border-box;max-height:none;overflow-y:hidden}.audio-recording{justify-content:space-between;align-items:center;gap:8px;min-height:40px;font-size:14px;display:flex}.audio-recording button{color:#166b5d;white-space:nowrap;padding:8px 4px}.audio-recording [role=timer]{white-space:nowrap;font-variant-numeric:tabular-nums}.audio-recording i{background:#c23f3f;border-radius:50%;width:8px;height:8px;display:inline-block}.audio-player{width:280px;max-width:100%;height:40px;display:block}.composer-text-field{border:1px solid #d8dfe5;border-radius:10px;flex:1;min-width:0;padding:8px 10px;overflow:hidden}.composer-input .composer-text-field textarea{appearance:none;background:0 0;border:0;border-radius:0;width:100%;margin:0;padding:0;display:block}@media(max-width:767px){.virtual-keyboard-open .app.chat-open{left:0;right:0;top:var(--dashboard-visual-top);height:var(--dashboard-visual-height);min-height:0;padding-bottom:0;position:fixed}.virtual-keyboard-open .app.chat-open>.context{bottom:0}}:root{--brand-blue:#39a0ff;--human-text:#855000;--human-accent:#b87308}.brand-symbol{object-fit:contain;border-radius:13px;flex-shrink:0;width:54px;height:54px;display:block}.contact-title small{white-space:nowrap;text-overflow:ellipsis;display:block;overflow:hidden}.contact-title small i{vertical-align:middle;margin-right:5px}.human-dot{background:var(--human-accent)}.attention-dot{background:#c9943e}.contact-title .human-status,.human-indicator,.context .status-line:has(.human-dot){color:var(--human-text)}.contact-title .attention-status{color:#795311}.contact-title .automation-status{color:#27623e}.conversation.human-assigned{box-shadow:inset 3px 0 var(--human-accent)}.conversation.human-assigned.selected{border-left-color:var(--human-accent);background:#fff7e8}.message-row{margin:12px 0 0}.message-row.same-direction{margin-top:4px}.bubble{min-width:0;padding:7px 10px}.bubble.human_agent .author{color:var(--human-text)}.message-content{position:relative}.message-content.text-timestamp{min-width:var(--message-time-width,48px)}.message-content.text-timestamp:not(:has(.read-more)) .message-time{white-space:nowrap;width:max-content;margin-top:0;position:absolute;bottom:0;right:0}.message-content.text-timestamp:not(:has(.read-more)) .message-text.reserve-time:after{content:"";width:calc(var(--message-time-width,48px) + 9px);height:1px;display:inline-block}.message-content:has(.read-more) .message-text.reserve-time:after{display:none}.date-divider{margin:14px auto 10px}.contact-title .human-status{padding-left:11px;line-height:1.15;position:relative}.contact-title .human-status>i{margin:0;position:absolute;top:4px;left:0}.human-state-label,.human-operator{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.human-state-label{font-weight:500}.human-operator{margin-top:2px;font-weight:650}.date-divider{color:#46614d;background:#e6eee7;border:1px solid #d9e2d9;border-radius:12px;margin:16px auto 12px;padding:5px 12px;font-weight:600;line-height:1.25;display:table;box-shadow:0 1px 2px #253e3608}.delivery-mark{vertical-align:middle;display:inline-flex}.delivery-mark.read{color:#145b91}.delivery-mark.failed{color:#a12d27}.video-player{background:#111;border-radius:10px;width:100%;max-width:420px;max-height:360px;display:block}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}